Transactional notices and private conversations belong in one accountable communication layer.

Production distinguishes secure messages from notifications and email delivery events. Marketing remains opt-in and separate from service communication.

Notifications

Actionable account events

0 unread

Example · REPORT_READY

Your human-reviewed report is ready to view inside the secure account.

Example only · not a live notification

Example · APPOINTMENT

An appointment reminder would appear here with a safe in-app action.

Example only · not a live notification

Secure Messages

Private threads

No threads

No live conversation in this preview.

Production threads can be consultation, support or general-private, with explicit participants and read receipts.

Communication preferences

Transactional email Appointment reminders Product updates Marketing

Service-critical communication and marketing remain separate preference categories.